Last updated: August 12, 2026
These Terms of Use (“Terms”) govern your access to and use of getcleannova.com and any purchase from Cleannova LLC (“Cleannova,” “we,” “us,” or “our”). By using the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site.
Eligibility and Accounts
You must be legally able to enter into a binding agreement in your location to use the Site or make a purchase. You are responsible for providing accurate information, protecting your account credentials, and all activity under your account. Notify us promptly if you suspect unauthorized use.
Products and Information
We try to describe and display products accurately. Colors, dimensions, packaging, and other details may vary slightly from images or descriptions. Product availability is not guaranteed, and we may correct errors or update information without notice.
Prices, Orders, and Payment
Prices are shown in the currency displayed at checkout and may change without notice. Taxes, shipping charges, duties, or other fees may apply. By submitting an order, you authorize the applicable payment provider to charge the total shown at checkout. An order confirmation does not guarantee acceptance. We may refuse or cancel an order for reasons including pricing errors, suspected fraud, product unavailability, payment problems, or shipping restrictions. If we cancel after payment, we will issue an appropriate refund.
Shipping and Delivery
Delivery estimates are provided for convenience and are not guarantees. Delays may occur because of carriers, customs, weather, address errors, or events beyond our reasonable control. You are responsible for providing a complete and accurate shipping address. Additional shipping terms may appear at checkout or in our Shipping Policy.
Returns and Refunds
Returns, exchanges, and refunds are governed by our Refund Policy, which is incorporated into these Terms.
Acceptable Use
You may not misuse the Site, interfere with its operation or security, attempt unauthorized access, introduce malicious code, scrape or copy content through automated means without permission, impersonate another person, submit false information, commit fraud, violate law, or use the Site to infringe the rights of others.
Intellectual Property
The Site and its text, graphics, logos, product names, images, videos, design, and software are owned by or licensed to Cleannova LLC and are protected by applicable intellectual-property laws. You may use the Site only for personal, non-commercial shopping purposes. No rights are granted except as expressly stated in these Terms.
Third-Party Services and Links
The Site may use or link to third-party services, including payment, shipping, analytics, and social-media providers. We do not control third-party services and are not responsible for their content, availability, or practices. Their own terms and privacy policies apply.
Disclaimers
To the fullest extent permitted by law, the Site and its content are provided “as is” and “as available.” We do not promise that the Site will always be uninterrupted, error-free, secure, or suitable for every purpose. Product warranties, if any, are limited to those expressly provided with the product or required by applicable law. Nothing in these Terms excludes rights that cannot legally be excluded.
Limitation of Liability
To the fullest extent permitted by law, Cleannova LLC and its service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the Site or products. Our total liability for a claim related to a purchase will not exceed the amount paid for the product giving rise to the claim. These limitations do not apply where prohibited by law.
Indemnification
To the extent permitted by law, you agree to indemnify and hold Cleannova LLC harmless from claims, losses, and reasonable costs arising from your unlawful misuse of the Site, violation of these Terms, or infringement of another person’s rights.
Governing Law
These Terms are governed by the laws of the State of New Mexico, United States, without regard to conflict-of-law principles, except where mandatory consumer-protection law in your place of residence applies.
Changes to These Terms
We may update these Terms from time to time by posting a revised version on this page and changing the “Last updated” date. The revised Terms apply to future use of the Site after they are posted.
Contact Information
Cleannova LLC
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110, USA
Email: support@getcleannova.com